Who We Are
Our website address is: https://sandyscoop.com
For inquiries, please contact us at clean@sandyscoop.com.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/. Once approved, your comment and profile picture will be visible to the public.
Media
If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from uploaded images.
Cookies
We use cookies to enhance your experience on our site.
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These cookies last for one year.
- If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.
You can adjust your browser settings to manage cookies at any time.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as though you have visited the external site. These websites may collect data, use cookies, and track your interaction with the embedded content.
SMS Communication
If you choose to provide your phone number, you may opt in to receive SMS messages from Sandy Scoop regarding:
- Appointment reminders
- Service updates
- Billing inquiries
- Follow-up messages
- Promotions or offers (if applicable)
Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to [5] messages per week related to your services.
Data Privacy: SMS opt-in consent and phone numbers provided for the purpose of SMS communication are not shared with any third parties or affiliates.
Standard Messaging Disclosures: Standard message and data rates may apply based on your mobile carrier’s plan.
Opt-In Methods: You may opt-in to receive SMS messages from Sandy Scoop through the following methods:
- Submitting an online form
- Verbally, during a conversation
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. You may also contact us at clean@sandyscoop.com to request removal from our messaging list.
Help: If you need assistance, reply HELP or visit sandyscoop.com. You may also contact us at clean@sandyscoop.com for further support.
For more details, please review our Privacy Policy and Terms & Conditions.
Who We Share Your Data With
We do not sell or share your personal information with third parties, except when required by law or for essential services, such as spam detection.
How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
- User Accounts: For users who register on our site, we store their personal information. Registered users can view, edit, or delete their data at any time, except their username. Website administrators can also access and modify this data.
What Rights You Have Over Your Data
If you have an account on our site or have left comments, you can request an exported file of the personal data we hold about you. You may also request that we erase any personal data we have on file. This excludes data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Terms of Service
- Client Responsibilities:
- Ensure safe and unobstructed access to your yard or property. If access is not available during a scheduled visit, the service will still be charged.
- Notify us promptly of any changes in the number of pets on the property.
- Make timely payments as per the agreed schedule.
- Service Interruptions:
- In the event of inclement weather or hazardous conditions, scheduled cleanups may be delayed. We will reschedule your service as soon as conditions allow.
- If your pet(s) will not use the yard for an extended period (e.g., vacation, illness), notify us in advance to pause service and avoid unnecessary charges.
- Liability:
- Sandy Scoop assumes no liability for damages to yards, gates, pets, or other property during service.
- It is the client’s responsibility to secure any pets that may pose a safety risk during visits.
- Fees and Promotions:
- Service fees and promotional offers are subject to change. You will receive a minimum of two (2) weeks’ notice before any adjustments are implemented.
- Service Termination:
- Either party may terminate service with written notice at any time.
- All outstanding balances must be paid within 15 days of termination.
- Agreement:
- By initiating service, both parties agree to these terms and responsibilities.
At Sandy Scoop, we are committed to safeguarding your privacy. If you have questions or concerns about this Privacy Policy & Terms of Service, please contact us at clean@sandyscoop.com.
